Frequently Asked Questions
The building is contracted to be open from 7:00AM to 11:59PM during your event. There is an additional charge to open the building prior to 7:00AM ($200 per hour) with a max of two hours earlier, or to keep it open later until 1:00AM ($200). The building closes at 1:00AM and is not available for rental past this time.
Our offices are located on the lower level of the Waco Convention Center inside the Washington Ave Entrance. The office is open from 8:00 AM to 5:00 PM, Monday through Friday. For tours, we prefer you call to make an appointment, to ensure someone is on hand to assist you. 254-750-5810
ASM Global requires $1,000,000 event insurance coverage for all events in the Waco Convention Center. ASM Global must be named as an additional insured. A Waiver of Subrogation is required. Primary and noncontributory wording is not required.
If additional time is required to decorate or set up the room, or a Vendor needs access prior to the contracted times, we charge half the normal rental price for a Setup Day. Please contact us as soon as possible if the contract does not cover the time you will need for Decorating or your Vendor.
A deposit consisting of the total room rental is due upon execution of the contract. The remainder is due 7 days in advance of the event. Rooms are not firmly reserved until the deposit is paid and the contract has been signed by both parties.
Security is required for any event where alcohol is being served, events with dancing, and other events as deemed necessary by ASM Global. Security for the event may be provided by any licensed Peace Officers (Waco PD, Sheriff’s Deputies, DPS Officers, etc.) Arrangements for scheduling and payment must be made directly with the Waco Convention Center Event Coordinator. Security for all events must be in place at least 30 minutes prior to the start of the event and must remain at least 30 minutes after the event.
Yes - Please visit the Food & Beverage Services page for more information.
Outside food and drink is not allowed. This includes beer, wine, liquor, champagne, mixers, sodas, juices, bottled water, snacks, finger foods, etc. All food & beverages must be provided by the Waco Convention Center Food & Beverage Department.
The Waco Convention Center (WCC) is the exclusive provider, server and seller of all beer, wine and liquor in the WCC. For all events, Texas Alcoholic Beverage Commission (TABC) regulations must be strictly followed. Security is required when alcohol is served.
Donated alcohol is not allowed in the Waco Convention Center.
Yes, the Waco Convention Center allows approved caterers to be used for an additional fee. The catering fee is 18% on any food and beverages served inside our Facility and is paid to us by the caterer. In accordance with the Waco-McLennan County Health Department regulations, no outside food or drink is allowed unless provided by an approved caterer on the approved list. Please check with your Event Coordinator to obtain a copy of the Approved Caterer list.
Yes, we offer free wireless internet access throughout the building, including lobbies and all meeting rooms. It is password protected and available to customers only. Speed is 1 GB upload and download. Hardwired internet access is available in most rooms.
Electrical charges may be incurred depending on services required. Electrical service is normally needed for bands, exhibits, and tradeshow booths. There are different prices based on how much power is required. There are limits on the amount of power available in some locations within the building. Technical assistance is not provided; a sound technician may be required for operating sound or recording equipment. To order Electricity for your Vendor Booth Click Here.
If telephone service is needed for a exhibit booth or meeting, arrangements must be made separate from the Center. Call AT&T at 1-800-499-7928 for this service.